SHIPPING

We ship worldwide from the United States. 

Due to current international shipping restrictions, we are temporarily unable to ship to the following countries: 

Bermuda 

Bhutan 

Brazil 

Brunei 

Cayman Islands 

Chile 

Cuba 

Eritrea 

French Guiana 

French Polynesia  

Guadeloupe 

Honduras 

Indonesia 

Jamaica 

Kuwait 

Laos 

Lebanon 

Lesotho 

Maldives 

Martinique 

Mauritius 

Mongolia 

Myanmar 

Nigeria 

Norfolk Island 

Peru 

Philippines 

Reunion (Bourbon) 

Romania 

Samoa 

Saint Pierre and Miquelon  

Saudi Arabia 

South Sudan  

Tajikistan 

Timor-Leste 

Tunisia 

Turkmenistan 

UAE 

Vietnam 

Yemen 

 

*Due to current social distancing measures, order processing and shipment times may be delayed*

Please refer to the product descriptions for expected ship dates. If you ordered multiple items, your order will be held until the entire order is ready to ship.

This does not include time in transit and is regardless of shipping method chosen at checkout.

All shipping rates will vary depending on a few different factors, some of which include:

* Domestic vs International shipments
* Total weight of package
* Selected shipping method


We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.

We do include VAT and collect at checkout for UK customers.  

At the moment, our prices do not include VAT for EU customers. You may be required to pay VAT upon your order delivery.  

This is temporary and we hope to remove this inconvenience for our EU customers in the near future! 

 

We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.


To protect your shipment, we offer Route+ Shipping Protection to insure your order against loss, theft and damage. This is available to add at checkout.

For more information on Route+, click here.

ORDERS

All sales are final. We are unable to offer refunds at this time.

Exchanges are dependent on current stock levels and item purchased. Please email theused@absolutemerch.com for any exchange inquiries.

Yes! Please email theused@absolutemerch.com with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.

Your digital download will be sent via email to the email used at check out on the album release date if preordered or within 24 hours if purchased after the release date. 

Please check your junk and promotions folders for the digital download email. If you still have not received the album download after the release date, email theused@absolutemerch.com with your name and order number and we will resend the album download to you.